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The WhatsApp AI Assistant answers customer messages on WhatsApp automatically, in natural language, around the clock. It understands over ten languages, connects to your CRM and order systems, and escalates to a human agent when a conversation needs one.
Your business, always on — AI that talks to customers through the app they already use.
Natural language understanding in 10+ languages
CRM and order management system integration
Intelligent escalation to human agents
Real-time analytics and conversation dashboard
E-commerce order tracking and returns
Appointment booking and confirmations
Customer support query deflection
Lead qualification and follow-up automation
It is a bot connected to the WhatsApp Business API that reads incoming customer messages, works out what the customer wants, and replies using your own data. It handles order tracking, bookings, FAQs and lead qualification without a human, and hands over to your team when it cannot resolve something.
Yes. Automated messaging requires the WhatsApp Business Platform, which is separate from the free WhatsApp Business app. We handle the technical setup and integration; you need a verified Meta Business account and a phone number not already registered to consumer WhatsApp. Meta charges per conversation on top of our fees.
Yes. The assistant handles Urdu, Arabic and English, including mixed-language messages where a customer switches mid-sentence, which is common in both Pakistan and the Gulf. Voice notes can be transcribed and answered as well as text.
Typically three to six weeks: one week for Meta account verification and number provisioning, two to three weeks for integration with your CRM or order system and training on your content, and a pilot period on live traffic before full rollout.
See the product in action with a scenario tailored to your industry.
Request a DemoFrom a first conversation to a production deployment — we work alongside your team to build AI solutions that create measurable ROI from day one.